Privacy Policy
Last updated: January 02, 2026
ATVEZA Technology ("We") values your privacy. This policy describes how we collect, use, and protect your information when using our website and automated services (Bots/Apps in the Meta ecosystem).
1. Data Collection
We collect information you provide directly, such as name, email, and phone number when filling out forms or interacting with our chatbots on Instagram and WhatsApp. We may also collect technical browsing data (cookies) to improve site performance.
2. Use of Information
We use your data to: (a) Provide the contracted consulting and support services; (b) Respond to your requests via Chatbot; (c) Send relevant institutional communications (you may opt-out at any time).
3. Meta Integration (Instagram/WhatsApp)
When interacting with our bot on Instagram/WhatsApp, we process your messages and public profile information strictly to execute service automation. We do not sell or share this data with third parties for advertising purposes.
4. Your Rights
You have the right to access, correct, or request the deletion of your personal data at any time. To exercise these rights, please contact us.
5. Data Deletion
To request the complete removal of your data from our database (including Bot conversation history), send an email to contato@atveza.com with the subject 'Data Deletion'. We will fulfill your request within 72 hours.
6. Contact
Questions about this policy can be sent to contato@atveza.com.