Who is Athos Alves De Souza

Athos is a Zendesk Solutions Architect with vast experience in leading support teams and implementing new tools and processes to improve the customer experience in B2B companies. He has skills in Python, Django, JavaScript, Node.js, Zendesk, SOLIDWORKS, Lantek, and team management. Athos has a proven track record of maintaining high levels of customer satisfaction (CSAT) and increasing support team productivity by up to 20%. He is also an experienced technical consultant in SOLIDWORKS, PDM, and DriveWorks systems.

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https://www.linkedin.com/in/athossouza/